General Terms & Conditions

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Age Requirement

 

Members must be 18 years or older.

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Compliance with Rules

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You agree to comply with the Rules of Membership displayed prominently in the Club relating to opening hours, facility usage, and conduct.

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Facility Closures

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We will notify you in advance of any planned closures. No refunds will be issued for closure periods.

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Force Majeure

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We are not liable for any failure or delay in performance due to events beyond our reasonable control.

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Personal Training

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Payments to Personal Trainers are separate and arranged directly with the PT, not Muscle Manor.

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Muscle Manor does not assume any liability for the actions or conduct of personal trainers operating on its premises.

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Each personal trainer functions as an independent entity, separate from the club.

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Consequently, any disputes or issues that arise should be addressed directly with the respective personal trainer involved.

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Governing Law

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This agreement is governed by English Law.

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Termination

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We reserve the right to terminate this agreement immediately if you breach the Club's Rules.

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Terms of Payment

 

Membership plan details, including fees and payment dates, are outlined on the website at the time of joining and confirmed via email to the registered email address.

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Memberships can be paid upfront or by monthly direct debit.

 

For new members who are paying via Direct your recurring payments will then be collected monthly by Direct Debit starting one month after your initial start date.

 

An initial fee may need to be paid in order to add your direct debit or card details to our system.

 

If any card payment is returned unpaid or any other form of payment is not honoured, you will be given 7 days to clear your debt.

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After this 7-day period, you agree to pay an administration fee of £15 upon our request.

The administration fee will be added every 7 days until the debt is settled in full. 

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Continual failure of the direct debit payments may result in additional administration fees, suspension, cancellation, or referral to a debt collection company.

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Membership fees may increase with a minimum of 14 days' notice, but not during the initial minimum term. Members who do not agree to pay an increase in membership fees will be offered a termination of contract with no charges.

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Student Membership

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Members on discounted student rates will have their membership fees increased if they are not able to provide evidence that they qualify for discounted membership. Evidence must include full name and current place of study inclusive of expiry date.

 

New members have a 14-day period from initial join to supply valid Student identification, containing a valid expiry date, through either the initial joining process or the Member Area.

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If identification is not provided or invalid, membership fees will be increased to the equivalent full membership fee from the next available payment. 

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Cancellation 

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You can request to cancel your membership and give us notice by sending an email to info@musclemanor.co.uk stating you would like to cancel your membership.

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We will send you confirmation by email once we have processed your cancellation. Please tell us if you do not receive this.

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Cancelling your membership within the first 7 days of joining is allowed for any reason. No charges will be applied during this period, but a fair usage policy is in place and members who have visited the club 1 or more times will not be eligible for a refund.

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From this point you will have to initiate a cancellation, please contact info@musclemanor.co.uk

 

 

If you pay your membership fees monthly by direct debit, you can cease your membership to coincide with the end of your initial minimum term by giving 30day notice. Unless cancelled, memberships will continue beyond the end of the minimum term.

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To confirm your cancellation, Muscle Manor requires a 30-day notice period. Your notice will be officially registered as of the date we receive your cancellation email to info@musclemanor.co.uk

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Following your notice, your membership access will continue until the end of the calendar month after your notice period. This means your membership will remain active until the last day of the following month.

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Your final payment will be processed as usual for the last month of your membership. This ensures you can continue to enjoy Muscle Manor's facilities and services without interruption until your membership officially ends.

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To cancel your membership for medical reasons, you will need to give us notice and provide the documents we ask for as proof of the change in your circumstances.

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Your membership will not be cancelled,  until this evidence is provided. (Refunds may be considered when a membership has been purchased on a Paid in Full agreement. The settlement fee is 50% of the remainder of your balance on your 12-month contract.This does not apply to memberships paid by Direct Debit).

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Your membership can be cancelled if you violate the gym rules or the terms of your contract if you don't pay any fees or charges within 7 days after the due date and after we send you a written notice giving you an additional 14 days to pay.

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If you pay your membership fees upfront in one single lump sum, your membership will automatically end once you have completed this term, unless you choose to renew your membership.

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Access Code/Entry Abuse Policy

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Barcode Use

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Your Barcode is strictly for personal use and must be kept secure and confidential. It is linked to your account on our app and is issued solely for your use. Sharing your Barcode with others is prohibited and doing so will result in your membership being blocked until further notice.

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Monitoring Access

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Access usage is monitored for security purposes. Individuals using a barcode may be asked to provide proof of identification.

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Misuse Investigation

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Suspected misuse of your barcode will be investigated. Depending on the findings:

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• We may apply penalty charges to your membership fees. The penalty charge will be equal to the price of a day pass at the time of the misuse and will be added to your card payment.

• In cases of serious misuse, such as repeated unauthorised use, your membership may be cancelled immediately without refunds.

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Terms of website use

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Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

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Reliance On Information Posted & Disclaimer

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The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

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We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

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Information about us

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www.musclemanor.co.uk is a site operated by ZIGGY SIXX LIMITED (“We”); we are a Limited Company registered in England and Wales under registration number 12423375.

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Accessing our site

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Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

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Creative Direction of our site

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Whilst accessing our site we will be often be playing music that reflects and references the lifestyles of urban, working-class and ethnic minority groups. This music may consist of themes that can cause offense via the topics and vocabulary used.

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We will not be liable for any offence by the creative direction and use of music at our site. We also reserve the rights to uphold the values of our creative direction at our site and objections to this will be dealt with at our discretion.

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Intellectual property rights

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We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

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You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

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You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

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Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

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You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

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If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

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Our site changes regularly

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We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

 

Our liability

 

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

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• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

• loss of income or revenue;

• loss of business;

• loss of profits or contracts;

• loss of anticipated savings;

• loss of data;

• loss of goodwill;

• wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

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Information about you and your visits to our site

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We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. 

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Viruses, hacking and other offences

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You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

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You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

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By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

 

Links from our site

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Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

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These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

 

Variations

 

We may revise these terms of use at any time by amending this page. Members will be notified via email if there are changes made to these terms and conditions.

 

However, you are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. 

 

Thank you for visiting our site.